Vendor profile · in its own words
ServiceNow Operational Sustainability Management: profile and UK reporting claims
ServiceNow Operational Sustainability Management, on its own site: “ServiceNow Operational Sustainability Management helps organizations manage, visualize, and report on sustainability efforts and risks across environmental, social, and governance (ESG) programs”
This short profile records what ServiceNow Operational Sustainability Management says about itself, who owns it, and what its pages claim, read on 11 October 2026.
It is not a review or a rating; this site has tested no software.
What it says it does
ServiceNow Operational Sustainability Management, as ServiceNow Operational Sustainability Management describes it
ServiceNow Operational Sustainability Management’s own description, from its site: “ServiceNow Operational Sustainability Management helps organizations manage, visualize, and report on sustainability efforts and risks across environmental, social, and governance (ESG) programs”
ServiceNow now calls the product Operational Sustainability Management, formerly ESG Management; it is primarily an ESG data and disclosure workflow.
Scope 3 calculation sits in its Advanced tier.
This site files ServiceNow Operational Sustainability Management under carbon accounting, esg reporting, from what its own pages describe; the categories are a way to find it, not a judgement of it.
Owner and status
Who owns ServiceNow Operational Sustainability Management, dated
No acquisition or merger was found on ServiceNow Operational Sustainability Management’s own site when it was read on 11 October 2026; that is all “independent” means here.
Ownership in this market has moved quickly since 2025; the dated record is on the Greenly–Normative merger page.
Claims table
What ServiceNow Operational Sustainability Management’s pages claim, regime by regime
Each cell is ServiceNow Operational Sustainability Management’s own words, linked to the page it is on, or a note that no claim was found on the pages read.
A missing claim is a question to put to the vendor, not evidence that the product lacks the capability.
| What we looked for | In ServiceNow Operational Sustainability Management’s own words | What the regime is |
|---|---|---|
| SECR output | No claim found on the pages read | UK directors’-report energy and carbon disclosure for quoted and large unquoted companies and LLPs. SI 2008/410, Schedule 7 |
| UK SRS | No claim found on the pages read | UK Sustainability Reporting Standards S1 and S2, published by DBT for voluntary use; listed companies report on a comply-or-explain basis for periods from 1 January 2027. FCA PS26/19 |
| ISSB / IFRS S2 | No claim found on the pages read | The ISSB’s IFRS S1 and S2, the international standards UK SRS is built from. IFRS S2 |
| CSRD / ESRS | It also automates dashboards and reports for internal stakeholders and supports disclosure requirements aligned with leading sustainability standards and frameworks, including CSRD/ESRS, GRI, SASB, UN SDGs, TCFD, and SustainableIT.org. | The EU Corporate Sustainability Reporting Directive and its ESRS, narrowed in 2026 by Omnibus I. Directive (EU) 2026/470 |
| ESOS | No claim found on the pages read | The UK Energy Savings Opportunity Scheme for large undertakings; Phase 4 notification by 5 December 2027. Environment Agency ESOS guidance |
| PPN 006 | No claim found on the pages read | Carbon Reduction Plans for bidders on in-scope UK central government contracts. PPN 006 Technical Standard |
| CBAM | No claim found on the pages read | A carbon border mechanism; the UK CBAM from 1 January 2027 is a separate regime from the EU CBAM. HMRC CBAM policy summary |
| LCA / product footprint | No claim found on the pages read | Product life-cycle assessment and product carbon footprints, governed by product standards rather than the corporate inventory. GHG Protocol Product Standard |
| Scope 3 | Scope 3 emissions calculations: Create calculated metric definitions for Scope 3 emissions using AI. | Value-chain emissions in the fifteen Scope 3 categories. GHG Protocol Scope 3 Standard |
Where it appears
ServiceNow Operational Sustainability Management in this site’s guides
ServiceNow Operational Sustainability Management is listed in the vendor directory on 24 guides, chosen by the categories above.
Sustainability reporting software
Carbon emissions tracking software
Environmental reporting software
Spend-based carbon accounting software
Carbon reduction commitment software
How to choose ESG reporting software
Event carbon reporting software
Logistics carbon reporting software
ServiceNow Operational Sustainability Management’s own website is servicenow.com.
Frequently asked
ServiceNow Operational Sustainability Management, answered from its own pages
What is ServiceNow Operational Sustainability Management?
On its own site, ServiceNow Operational Sustainability Management says: “ServiceNow Operational Sustainability Management helps organizations manage, visualize, and report on sustainability efforts and risks across environmental, social, and governance (ESG) programs”. This site files it under carbon accounting, esg reporting.
Who owns ServiceNow Operational Sustainability Management?
No acquisition was found on ServiceNow Operational Sustainability Management’s own site when it was read on 11 October 2026.
How much does ServiceNow Operational Sustainability Management cost?
ServiceNow Operational Sustainability Management publishes no price on the pages read, so this site records it as Enterprise level · TBD.
Ask for a written quote that includes implementation and the cost of adding an entity.
Does ServiceNow Operational Sustainability Management support SECR, UK SRS or CSRD?
On the pages read, ServiceNow Operational Sustainability Management makes claims about CSRD / ESRS, Scope 3.
A missing claim is a question to put to the vendor, not evidence that the product lacks the capability.
Sources
Primary sources
ServiceNow Operational Sustainability Management’s pages are cited only for what ServiceNow Operational Sustainability Management says about itself, read on 11 October 2026.
The regulatory masters describe each regime, not the vendor.
- ServiceNow Operational Sustainability Management (vendor’s own page)store.servicenow.com/store/app/a069e3ee1be06a50a85b16db234bcb6e
Read for what the vendor says about itself; nothing else.
- ServiceNow Operational Sustainability Management (vendor’s own page)servicenow.com/products/esg-management.html
Read for what the vendor says about itself; nothing else.
- ServiceNow Operational Sustainability Management (vendor’s own page)store.servicenow.com/store/app/9da93383970087106878bd3de053afb2
Read for what the vendor says about itself; nothing else.
- ServiceNow Operational Sustainability Management (vendor’s own page)store.servicenow.com/store/app/d8cb7d7cc3db4710bc9a989f0501311a
Read for what the vendor says about itself; nothing else.
- ServiceNow Operational Sustainability Management (vendor’s own page)servicenow.com/company/locations.html
Read for what the vendor says about itself; nothing else.
- ServiceNow Operational Sustainability Management (vendor’s own page)servicenow.com/docs/r/environmental-social-governance/activate-carbon-calculations-agentic-workflow.html
Read for what the vendor says about itself; nothing else.
- Regulatory masterDirective (EU) 2026/470
What CSRD / ESRS is; the vendor’s claim is checked against nothing here.
- Regulatory masterGHG Protocol Scope 3 Standard
What Scope 3 is; the vendor’s claim is checked against nothing here.
Continue reading
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